FAQ and Support

Please read our answers to all our Frequently Asked Questions carefully. If you haven't found the answer to your question, if you have comments, suggestions or want to send us feedback, do not hesitate to post them on our Forum page or contact our Help Desk.

Top Questions

No sound in downloaded videos

General questions

How to uninstall DVDVideoSoft software?
How to send a file for tests?
No sound in downloaded videos
Free Newsletter: how to unsubscribe?
To run DVDVideoSoft, you should be admin. Am I admin on my computer?
Compatibility with Mac OS X

Premium Membership

What is Premium Membership?
How to activate Premium Membership?
How much does Premium Membership cost?
Lost Your Premium Key?
Follow us
DVDVideoSoft facebook
More than 600,000 likes!
Subscribe to our newsletter
More than 200,000 subscribers!