Youtube to MP3 Converter not converting

DVDVideoSoft forums DVDVideoSoft forums General / Announcements Youtube to MP3 Converter not converting

Tagged: 

This topic contains 2 replies, has 3 voices, and was last updated by Nikky Nikky 1 year ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #56398

    Pegoland
    Participant

    I have upgraded to Premium and a file is taking a considerable time to download, it is creating three copies of the same file in the output folder and is not converting them from M4A to MP3.

    Please can someone shed light to why this is?

    #56401

    Moscari
    Participant

    I have the same problem! Some days ago all worked fine but last night I tried to download a list and ALL songs stayed at “downloading 100%” but did not start conversion. Today I tried to download 1 song and the same happened again! Please help me asap … THANKS!

    #56406
    Nikky
    Nikky
    Moderator

    Hi,

    Please send me your log files for test:
    1. Launch ‘Log Report’
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click ‘OK’ to open the folder with archived logs.
    3. Send ‘_logs_to_send’ as an attachment to support team

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.

Comments are closed.