Recorded audio from video call. Can't play file in VLC/Windows/iTunes

DVDVideoSoft forums DVDVideoSoft forums General / Announcements Recorded audio from video call. Can't play file in VLC/Windows/iTunes

This topic contains 2 replies, has 2 voices, and was last updated by  Anna Malter 4 years, 1 month ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #8380

    jwc9n
    Participant
    I made an audio recording of a video Skype interview. I am using Windows 7. I cannot play the recording back using VLC media player/WindowsMedia/iTunes. It's in MP3 format. One detail that I don't understand is that the audio recording is 24 minutes, but when I pull it up on VLC it says it's 54 minutes. Thank you for helping me; this is for work and I badly need to retrieve the file.  Also, per which version I have: I downloaded this on 16/12/13 - so only a few days ago.

    #48869

    Anonymous
    Hi I would like to ask about this issue because recently I research a better free skype recorder with no limitation and I decide to try your software. But at the same time after I test it, I experienced a bug or problem, After I record all of my conversation, when I open it on my media player like VLC, It cannot play. So I decided to install the previous or lower version of your software  (FreeVideoCallRecorder Ver. 1.2.3.827) but the problem is I also cannot disable the updates that always pop up on my screen. Any suggestions or code that can help me to disable the update?

    Please fix those problem, I really want to use your software that not relying on API in skype. Thank you.

    #48884

    Anna Malter
    Participant
    Jayson, I'll need the log files of the program and the recorded file for tests. Please register via Help desk and submit a request. In Subject write: "for Anna from Jayson, Forum 8284". Use this instruction to send the logs:
    1. close all DVDVideoSoft programs;
    2. go to Start => All programs => DVDVideoSoft => Tools => launch Log Report;
    3. click "YES" to open the folder with archived logs;
    4. attach "_logs_to_send" to your ticket.
    Thank you in advance!

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.

Comments are closed.