mp4 to mov converts with no video

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This topic contains 1 reply, has 2 voices, and was last updated by  Mikki 3 years, 3 months ago.

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  • #9895

    Maris
    Participant
    My most frequently used task is to convert a mp4 file to mov. The conversion completes but there is only the sound present and no video in the mov file. Changing any or most of the settings in Preset Editor does not help. My favourite converter MediaCoder converts the same files without problems. You must set every parameter by yourself in MediaCoder and it is much more complicated so I wanted to give a try to Free Studio. Free Studio has a very straightforward UI, easy to use and a lot of features. But what could be the problem for this failure? By the way it converts mov files to mp4 properly.

    Maris

    #50812

    Mikki
    Member
    Dear Maris. Thanks for your report. Please one more time send all your details, tell us what program presets are you using ... etc ...so the specialists can start analyzing your case as soon as possible. Contact us (or send all details) to our Help Desk.

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