Length of the song

This topic contains 3 replies, has 4 voices, and was last updated by Nikky Nikky 2 years, 3 months ago.

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  • #10275

    laureenphil
    Member
    Hello everyone,

    I've been using this software for ages but I got a macbook recently and I've had problems with it since then.
    I can download the songs but once they are downloaded, it says the song lasts much longer than it actually does. For example one of them should last 3:16 but it says it lasts 6:30 when I download it. Some of you might think it's not a big deal but the problem is that when I want to listen to a certain bit of the song, I can't cause it's almost impossible to find where this particular bit is! Also, I first thought the last 3 minutes (the minutes too many) would be "blank" but they're not, in fact the song is spread out over 6 minutes instead of 3!

    Does anyone have the same problem and/or know how to fix it?

    Thanks a lot!

    (p.s: I hope this was clear, I'm French so it's a bit hard to explain the problem properly in English!)

    #51352

    Mikki
    Member
    
    

    
    

    Hi. Thanks for the report. Please one more time send all your details, and your program log files, so the specialists can start analyzing your case as soon as possible.
    Send everything to our Help Desk

    #51503

    bram.vanheddegem
    Participant
    I'm having the same problem, hasn't it been fixed already? I tried to uninstall and install but still isn't working properly ..

    Thanks!

    #51505
    Nikky
    Nikky
    Moderator
    bram.vanheddegemif the problem persists in the latest build, submit a request to support team

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