Free youtube software build 327 giving me nothing but problems

DVDVideoSoft forums DVDVideoSoft forums YouTube software Free youtube software build 327 giving me nothing but problems

This topic contains 1 reply, has 1 voice, and was last updated by Nikky Nikky 4 years ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #8773

    Anonymous
    Hi there,
    Installed the latest free youtube to mp3 and free youtube download, every time I paste a URL in either one of them I get the following error.
    An error occurred
    [Error: Object reference not set to an instance of an object.Object
    reference not set to an instance of an object.]
    Please send '_logs_to_send' file to DVDVideoSoft support team
    OK

    Installed an earlier version - build 302 - and had no problems, but it still wouldn't download some of the channels I attempted and hasn't for some time.
    Am I the only one having this problem? Not to mention the rediculously silly installer that dvdvideosoft is now using. If this continues I will be looking for an alternative, which is sad because I actually bought some of the premium features and enjoyed the software.

    #49648
    Nikky
    Nikky
    Moderator
    Hello! Try to use the latest version of Free YouTube Download

    If it doesn't help, send us the logs:
    1. Launch 'Log Report'
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click 'OK' to open the folder with archived logs.
    3. Send '_logs_to_send' to Help Desk.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.

Comments are closed.