convert YouTube videos to MP3

DVDVideoSoft forums DVDVideoSoft forums YouTube software convert YouTube videos to MP3

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This topic contains 2 replies, has 2 voices, and was last updated by Nikky Nikky 3 years, 2 months ago.

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  • #9936

    Hi, the converter doesn't work after updatig to version: It downloads the video in mp4 without converting to mp3. I don't know what's the metter, because I haven't change any settings after the installation. I have still XP...


    ..and I almost forget: It dowloads (without converting) only one file and then close the program automaticly, even if there are more videos in the list to convert.
    I don't understand, because I've been using the converter for years without any problems.

    Hello! Send us the logs and the specialists start analysing your case as soon as possible.

    1. Launch 'Log Report'
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click 'OK' to open the folder with archived logs.
    3. Send '_logs_to_send' to Help Desk.

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