convert YouTube videos to MP3

DVDVideoSoft forums DVDVideoSoft forums YouTube software convert YouTube videos to MP3

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This topic contains 2 replies, has 2 voices, and was last updated by Nikky Nikky 2 years, 11 months ago.

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  • #9936

    storm
    Member
    Hi, the converter doesn't work after updatig to version: 3.12.54.128. It downloads the video in mp4 without converting to mp3. I don't know what's the metter, because I haven't change any settings after the installation. I have still XP...

    #50882

    storm
    Member
    ..and I almost forget: It dowloads (without converting) only one file and then close the program automaticly, even if there are more videos in the list to convert.
    I don't understand, because I've been using the converter for years without any problems.

    #50884
    Nikky
    Nikky
    Moderator
    Hello! Send us the logs and the specialists start analysing your case as soon as possible.

    1. Launch 'Log Report'
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click 'OK' to open the folder with archived logs.
    3. Send '_logs_to_send' to Help Desk.

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