Conversion never starts (version 1.4)

DVDVideoSoft forums DVDVideoSoft forums Video and audio editing software Conversion never starts (version 1.4)

This topic contains 2 replies, has 2 voices, and was last updated by Nikky Nikky 2 years, 2 months ago.

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  • #10457

    Romaniac
    Member
    Can somebody help me with Free Video Software? I have updated to 1.4.18, and problems start occurring. regardless of video, formats or any other characteristics, software stops at 0% of conversion after clicking at Save button. Previously, conversion started immediately. Now, it can be at 0% for minutes without any progress. What is wrong? Besides, I cannot find the old versions to handle the issue...

    #51692

    Romaniac
    Member
    It's Free Video Editor, sorry...

    #51694
    Nikky
    Nikky
    Moderator
    Hello!

    Please send me your log files for test:
    1. Launch 'Log Report'
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click 'OK' to open the folder with archived logs.
    3. Send '_logs_to_send' as an attachment to support team

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