Digital Wave Privacy Policy

Since your privacy is important to us, Digital Wave ltd has created this Privacy Policy to help you understand what data we collect, why we collect it, and what we do with it.
The following discloses our information gathering and dissemination practices for the Digital Wave ltd website

Information Collection and Use

We collect and use your information below to provide, understand and improve our Services.

Basic Account Information: if you choose to create an account on Help Desk in order to contact the Digital Wave Support Team, you enter your email address, name and surname, password, location.This data is not listed publicly. It is saved within the Help Desk program and is used by the technical support only to get in touch with you.

Contact Information: you may provide your contact information, such as your email address, to subscribe to our free newsletter. We may use it to send you information about our services and software updates. You may also unsubscribe from all notifications by following the instructions contained within the notification.

Credit Card Purchase: Digital Wave doesn't process credit card data itself. All payments are accepted through the payment platform Information about your credit card is not kept in or recorded by Digital Wave’s computers, it is simply passed through to the credit card company. In this respect, credit card purchase in the internet is similar to a credit card purchase at any store.
Such information as email address, name and surname, transaction ID, serial number are kept by Digital Wave for further delivery and/or registration of the product.

Additional Information: if you email us, we may keep your message, email address, and contact information to respond to your request.
We may use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and your time spent at our sites, and to gather broad demographic information. This allows us to see which parts of our sites users are visiting. We do not link IP addresses to anything personally identifiable. This means, for instance, that a user's session will be tracked, but the user will remain anonymous. We do not use this information for any other purposes.

Cookies: During your visit to our website, so-called "cookies" are saved to your computer. These "cookies" register information about the navigation of your computer on our website (age, sex, interests, loaded pages, date, time of day and length of visit etc.) which we can access during your next visit in order to adapt the website to your personal requirements and optimize loading times. We also use this information to enter your data into enquiry forms and suchlike so that you do not need to fill them in yourself again and again. We never store passwords or similarly sensitive data in cookies. The use of cookies is common and advantageous. Cookies are used on most larger websites. By indicating how and when visitors use a website, cookies aid us in finding out which areas are popular and which areas are not. Many improvements and updates are based on information supplied by cookies. Cookies can also help us to personalize web content and meet the desires of our visitors.
You have the option to control the acceptance of cookies yourself and, if you wish, to block them entirely by configuring your browser as follows:
If you use Google Chrome, go to 'Settings' and click 'Show advanced Settings'. Open 'Content Settings' in 'Privacy' part. You can restrict usage of cookies for all websites or selectively. You can also use the Google Analytics Opt-out Browser Add-on:

Digital Wave doesn’t collect any kind of personal information when you use the application.

Information we share

We don’t share User information with companies, organizations or individuals outside the Digital Wave company.
When a user submits personal information, it is kept on a private server not accessible from the Internet. This limits the possibility of any malicious use of your information.
The information is stored on our servers for not more than 3 years.

Accessing and Modifying Your Personal Information

You can get, change or delete your registered personal data any time you want by contacting our team.

Changes to this Policy

We regularly review and, where necessary, update our privacy information.
If we make a change to this policy, we will notify our users by publishing in the news tab.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Formations House
29 Harley Street London
United Kingdom
Phone number: +44 2081235897

This version of Privacy Policy is effective since 2018-05-18

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