We collect and use your information below to provide, understand and improve our Services.
Basic Account Information: if you choose to create an account on Help Desk in order to contact the Digital Wave Support Team, you enter your email address, name and surname, password, location.This data is not listed publicly. It is saved within the Help Desk program and is used by the technical support only to get in touch with you.
Contact Information: you may provide your contact information, such as your email address, to subscribe to our free newsletter. We may use it to send you information about our services and software updates. You may also unsubscribe from all notifications by following the instructions contained within the notification.
Credit Card Purchase: Digital Wave doesn't process credit card data itself. All payments are accepted through the payment platform Stripe.com. Information about your credit card is not kept in or recorded by Digital Wave’s computers, it is simply passed through to the credit card company. In this respect, credit card purchase in the internet is similar to a credit card purchase at any store.
Such information as email address, name and surname, transaction ID, serial number are kept by Digital Wave for further delivery and/or registration of the product.
Additional Information: if you email us, we may keep your message, email address, and contact information to respond to your request.
We may use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and your time spent at our sites, and to gather broad demographic information. This allows us to see which parts of our sites users are visiting. We do not link IP addresses to anything personally identifiable. This means, for instance, that a user's session will be tracked, but the user will remain anonymous. We do not use this information for any other purposes.
Cookies: During your visit to our website, so-called "cookies" are saved to your computer. These "cookies" register information about the navigation of your computer on our website (age, sex, interests, loaded pages, date, time of day and length of visit etc.) which we can access during your next visit in order to adapt the website to your personal requirements and optimize loading times. We also use this information to enter your data into enquiry forms and suchlike so that you do not need to fill them in yourself again and again.
You have the option to control the acceptance of cookies yourself and, if you wish, to block them entirely by configuring your browser as follows:
If you use Google Chrome, go to 'Settings' and click 'Show advanced Settings'. Open 'Content Settings' in 'Privacy' part. You can restrict usage of cookies for all websites or selectively. You can also use the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout/?hl=en
Digital Wave doesn’t collect any kind of personal information when you use the application.
29 Harley Street London
Phone number: +44 2081235897