For correct functionality of our YouTube programs Cookies must be enabled in your browser. Most probably Cookies are disabled now. Below find the information on how to turn them on:

Internet Explorer 7 or 8:

1. Click Start > Control Panel. (With Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
2. Double-click the Internet Options icon.
3. Select the Privacy tab.
4. Click Advanced.
5. Select "Override automatic cookie handling" under the "Cookies" section in the Advanced Privacy Settings window.
6. Select the "Accept" or "Prompt" option under "First-party Cookies."
7. Select the "Accept" or "Prompt" option under "Third-party Cookies." (If you select the "Prompt" option, you'll be asked for approval every time a website attempts to send you a cookie.)
8. In the Internet Options window, click OK to exit.

Mozilla Firefox 3.x:

1. Click Tools > Options.
2. Click Privacy in the top panel.
3. Set "Firefox will:" to Use custom settings for history.
4. Check the box next to "Accept cookies from sites" to enable cookies.
5. Click OK.

Chrome:

1. Click the Tools menu.
2. Select Options.
3. Click the Under the Hood tab.
4. Click Content settings in the "Privacy" section.
5. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception."

You should edit Windows Registry manually: go to Start -> Run -> type RegEdit -> Click Ok

For example if you use Free YouTube to iPod Converter:

• go to HKEY_CURRENT_USER\Software\DVDVideoSoft\YouTubeToiPod
• make right mouse click on the TempFolder key (on the right)
• select Modify...
• edit the TempFolder key.

Note: a new folder you select as a temporary one must already exist on your pc!

You needn't uninstall DVDVideoSoft programs, just download and install the updated version.
Here you'll find the latest versions of our programs.

Click Start->All Programs->DVDVideoSoft->Uninstall

For the earlier versions you should also do the following:

1. Click Start->All programs->make right click on "DVDVideoSoft" and select "delete"
2. Manually delete folders
   • C:\Program Files\DVDVideoSoft
   • C:\Program Files\Common Files\DVDVideoSoft

Download and install K-Lite Codec Mega Pack if you see any problems during video files playback.

Open any DVDVideoSoft newsletter which you have received. Click the link "unsubscribe now" at the bottom of the message. That's all.

You can activate Rocket Subscription in one of the following ways:

1. Open the program and go to:
   Options => Performance Tab => Click on "Buy Rocket Subscription to activate this option" => Enter your subscription key => Click on the Arrow => Close the window.
2. Start => Rocket Subscription.
3. Start => Programs => DVDVideoSoft => Rocket Subscription.

Enjoy high-speed download!

Our company is doing advertising on the website and getting rewards from installing Optional Toolbar. Moreover, we are accepting donation from our followers. With this money we can afford ourselves to offer free software as well as maintain a small team of employees developing software and providing technical support.

If you use Firefox , do the following steps:

• launch Firefox;
• go to Tools -> Options -> Main tab -> Home Page section and change the home page name;
• restart Firefox.

For Internet Explorer do the following steps:

• launch Internet Explorer;
• go to Tools -> Internet Options -> General tab-> Home Page section and change the home page name;
• restart IE.

For Google Chrome do the following steps:

• launch Google Chrome;
• click Settings in the upper right hand corner of the browser;
• go to Options -> Basics tab -> Home Page section -> type in home page name;
• restart Google Chrome.

To disable DVDVideoSoft Toolbar from Internet Explorer follow the steps:

• go to Start -> All Programs -> Internet Explorer to launch the browser
• go to Tools -> Manage add-ons -> Toolbars and Extensions section -> select DVDVideoSoft Toolbar and press the button Disable
• restart Internet Explorer.

To disable DVDVideoSoft Toolbar from Firefox follow the steps:

• go to Start -> All Programs -> Firefox to launch the browser
• go to Tools -> Add-ons -> Extensions -> select DVDVideoSoft Toolbar and press the button Disable

To uninstall DVDVideoSoft Toolbar from Firefox follow the steps:

• go to Start -> All Programs -> Firefox to launch the browser
• go to Tools -> Add-ons -> Extensions -> select DVDVideoSoft Toolbar and press the button Uninstall
• restart Firefox.

To uninstall DVDVideoSoft Toolbar from Internet Explorer follow the steps:

• go to Start -> Control Panel -> Programs and Features ("Add or Remove Programs" in windows XP) -> select DVDVideoSoft Toolbar from the list and press the button Uninstall ("Change/Remove" in windows XP)
• restart your computer.

When installing DVDVideoSoft programs, you are prompted to install Optional Toolbar which ensures income for our company and allows us to offer you free software.

You can choose not to install this Optional Toolbar. However, every time after using any DVDVideoSoft program you will be asked to install it again.

If the pop-up Toolbar Offer is annoying for you, delete the following folder from your PC:

C:\Program Files (x86)\Common Files\DVDVideoSoft\TB.

To uninstall Plasmoo from Firefox follow the steps:

• launch Firefox;
• go to Tools -> Add-ons -> Extensions -> select Plasmoo Search and press the button Uninstall;
• restart Firefox.
• Your default Web Search and Home Page will be restored.

For Internet Explorer do the following steps:

• launch Internet Explorer;
• go to Tools -> Internet Options -> General tab-> Home Page section and change the home page;
• restart IE.

For Google Chrome do the following steps:

• launch Google Chrome;
• click Settings in the upper right hand corner of the browser;
• go to Options -> Basics tab -> Home Page section -> type in home page name;
• restart Google Chrome.