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News

Thanks to Everybody Who Participated in Our Tests!

September 19, 2012

YouTube downloading programs worldwide have had a number of problems due to hosting changes on YouTube which are still taking place.
Thanks to everybody who participated in remote assistance sessions, sent us log files for tests and helped us solve these problems. The information that we requested from you (log files and remote access to your PC) is the only possible way to fix the problems. We do not collect any personal information and cannot use it.
We hope that for now this madness caused by YouTube is over and you can enjoy using our programs again.

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Users' comments

  • by nicole

    I love this program. Its very convenient and easy to use. Anyways is this YouTube issue taken care of because there’s many songs I would love to download and I can’t.

    • by admin

      Thanks for loving our programs. We have resolved the problem in the latest releases:
      http://www.dvdvideosoft.com/

  • by Phenoca

    It works already! Great job.

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