Joyce

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 740 total)
  • Author
    Posts
  • in reply to: Tag transfers with conversions #50818

    Joyce
    Participant
    Hi David, we will consider this suggestion. As soon as any decision is made, we will let you know. Please check the forum later! :-)

    in reply to: Youtube > mp3, problems with artwork size #50817

    Joyce
    Participant
    Hi, the issue is still pending to be fixed.
    Thanks for your patience, guys!

    in reply to: Youtube > mp3, problems with artwork size #50780

    Joyce
    Participant
    Hi, the artworks that are downloaded are really small. We investigate this issue.

    in reply to: Free Video Editor: Converting, but lossless? #50773

    Joyce
    Participant
    Well, you can try to cut a couple of your files and compare the results.
    Even if that it is written "Conversion in progress", it idoes not exactly mean that the conversion from one format to another takes place here. If the original format is set, you will get the input quality.
    If you are not satisfied with your result, send me your problem file for tests (via Helpdesk), I will investigate the case further.

    in reply to: Conversion Failed #50772

    Joyce
    Participant
    We are expecting the new release these days.
    Guys, please be patient. We understand that this might be frustrating, we are doing our best to launch the release asap.

    in reply to: Free Video Editor: Converting, but lossless? #50753

    Joyce
    Participant
    Hi,
    The conversion is usually lossy. However, it is possible to have it less lossy or more lossy, so to say. :-)
    The best way to have less losses in your video is to put choose similar settings in the output and input files.
    For example, if you choose original format, the programm will preserve the qualty of the original file. So the loss can be minimal. You need to try editing your videos and if something goes wrong, report this to us asap. We will investifate on our end. Good luck :-)

    in reply to: #50752

    Joyce
    Participant
    Unfortunately no ETA at the moment :-(

    in reply to: Conversion Failed #50750

    Joyce
    Participant
    Hi, we are working on the fix. Hopefully the update will be launched soon.

    in reply to: playlistordner in mp3 converter #50259

    Joyce
    Participant
    Es ist wirklich gut, dass alles funktioniert!
    Viel Spaß bei Benutzen des Programms!

    in reply to: playlistordner in mp3 converter #50240

    Joyce
    Participant
    Hallo, können Sie bitte mehr Information über das Problem mit Playlistenordner schicken und uns erklären?

    in reply to: playlistordner in mp3 converter #50139

    Joyce
    Participant
    Hallo,
    Alle JPEG-Bilder werden gelöst, wenn Sie das Programm und den Rechner schliessen. Diese Bilder sind temporell. :-)

    in reply to: What is netlogger.exe? #49907

    Joyce
    Participant
    Hi Marc, as it is explained in the post above, netlogger.exe is  needed for logging of the installer and programs, that's why it may be needed. You'd better not delete it.


    Joyce
    Participant
    Hallo Fritz, ich brauche deine Logs für Tests.
    Melde dich bitte hier an und schicke mir die Logs bitte:
    1. wiederhole das Problem und schließe alle DVDVideoSoft Programme.
    2. öffne “Log Report” (Start => Alle Programme => DVDVideoSoft => Tools => Log Report).
    3. (Nachdem System Report generiert war) Klicke "Ja", um den Ordner mit archivierten Logdateien zu öffnen.
    4. Schicke "_logs_to_send" im Anhang.
    Im Betreff schreibe: "für Joyce von Fritz, Forum 4722".


    Joyce
    Participant
    Hallo Stefanie,
    Vielen Dank für die Information. Wir werden Tests machen, vielleicht gibt es das Problem, die du beschreibst.

    in reply to: Aktievierungscode #49388

    Joyce
    Participant
    Hallo, ich habe den Aktivierungscode zu Ihrer E-Mail Addresse geschickt ;-)

Viewing 15 posts - 1 through 15 (of 740 total)