YouTube to MP3 won't reinstall

This topic contains 1 reply, has 2 voices, and was last updated by Nikky Nikky 4 years ago.

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  • #8730

    I had an older version of the YouTube to MP3 player installed. I tryed to use it recently and it said "No video to download". I checked the Forum and a previous post was told to uninstall it and re-install it.

    Well, now I don't have the old version, and it won't let me re-install it! I get a "403 Error".

    I'm thinking this has something to do with my virus protection software? Any help would be greatly appreciated. I love this program and want to use it!

    Hello! Try to download it from another browser. If the problem persists, send us the logs and the specialists start analysing your case as soon as possible.

    1. Launch 'Log Report'
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click 'OK' to open the folder with archived logs.
    3. Send '_logs_to_send' to Help Desk.

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