youtube to MP3 converter issue stopping at 50%?

DVDVideoSoft forums DVDVideoSoft forums YouTube software youtube to MP3 converter issue stopping at 50%?

This topic contains 1 reply, has 2 voices, and was last updated by  Mikki 2 years, 6 months ago.

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  • #10259

    Mike G.
    Member
    I cannot complete the conversion from an youtube video to an MP3 file. It keep stopping at 50% and will not complete the MP3 conversion? What can I do to fix this, I tried un-installing and reinstalling your youtube to MP3 converter but still the same issue? Thanks Mike

    #51337

    Mikki
    Member
    
    

    
    

    
    

    Hi Mike. Thanks for the report. Please one more time send all your details, and your program log files so the specialists can start analyzing your case as soon as possible. Instruction:
    1. Launch 'Log Report'
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click 'OK' to open the folder with archived logs.
    3. Send '_logs_to_send' to Help Desk

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