youtube downloader rotates video in mp4

DVDVideoSoft forums DVDVideoSoft forums YouTube software youtube downloader rotates video in mp4

This topic contains 1 reply, has 1 voice, and was last updated by  Mikki 4 years, 1 month ago.

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  • #8795

    3.2.32 build 127 when downloading youtube and converting to mp4(720 1280x720) it is rotated. The original is ok. Is this a new setting/option? I cannot find it


    Hi Fora. Thanks for your feedback. From your report we find out that you are using an older program version. Please try to update our program from our website in the following way:
    1. First uninstall all our programs:
    Click Start → All Programs → DVDVideoSoft → Uninstall (check the box 'Select all')
    2. Download and install Free YouTube Download 3.2.33 build 424
    If the problem repeats, please send your log program files in the message with the subject ''For Mikki, forum: 8698'' to our support team. We'll do our best to help solving the problem. Instructions:
    1. Reproduce the error and close all DVDVideoSoft programs
    2. Launch "Log Report" (Start => All programs (Apps on Windows 8) => DVDVideoSoft => Log Report)
    3. (After the report has been generated) Click "YES" to open the folder with archived logs
    4. Attach "_logs_to_send" to your ticket.
    Best wishes, Mikki.

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