YouTube download speed

DVDVideoSoft forums DVDVideoSoft forums YouTube software YouTube download speed

This topic contains 9 replies, has 4 voices, and was last updated by  Adria 5 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #56481

    Lenny T
    Participant

    As a premium member recently my download speed from YouTube has been very slow when downloading movies, I am using Chrome as a browser, is there a problem here?

    #56490

    Adria
    Moderator

    what proram and what version of it are you using?
    Could you please check your download speed with Speedtest.net? May be this information will through some light on the problem

    #56545

    heinzw
    Participant

    I have the same problem. The download speed is always ~300KB. No matter what browser i am using. Speedtest shows 45Mbit/sec. I I download a video with IDM the speed is ok. I am also a premium member.
    Studio version is 6.6.36.505, Downloader is 4.1.45.
    I hope you can help.

    Regards
    Heinz

    #56546

    wusel
    Participant

    Same here since several versions of this MP3 download software. First 30% are fast, then it stops took ca. 30 sec for downloading the rest of a 5 Mb file… I found an old verion of the MP3 downloader at my external, but unfortunately it doesnt work anymore :/ the older verions were the best i think

    #56547

    heinzw
    Participant

    Hello,

    it really would be nice if premium customers would get some reply from DVDVideoSoft! At least we are paying for it.

    Heinz

    #56548

    wusel
    Participant

    Luckily 10€ fore once but enough

    #56549

    Adria
    Moderator

    Dear users,
    DVDVideoSoft programs download and convert files at the best possible speed for you. Conversion time and speed can vary from system to system. They can depend not only on the DVDVideoSoft program, on certain factors as well: program settings, abilities of the modem, operating speed, etc.

    If converting takes considerably long, make sure that sufficient free space is available, your system is updated and free from any virus, trojan, etc.
    Please check the program version too. At the moment the latest version for Free YouTube Download is 4.1.50.628

    #56551

    wusel
    Participant

    Well,
    the YouTube downloader works fine for me, but not the MP3 downloader. I keep it up to date but after ca. 50% download the speed drops to 1/3 or less. It could not be my connection, because e.g. steam downloads works fine…

    #56552

    heinzw
    Participant

    @adria
    Thank you for your reply. As I wrote in my first mail the dowbload is much faster with IDM:

    “The download speed is always ~300KB. No matter what browser i am using. Speedtest shows 45Mbit/sec for my line. If I download a video with IDM the speed is ok. I am also a premium member.”

    I have no problems with any other prgram. I do not convert files, just download them. I accept that the download speed might differ depending on the situation, but getting with just one program a ridiculous speed of 300KB is not acceptable. Every download, especially a playlist, takes forever.

    I have 32GB RAM, a very fast CPU and sufficient space on disk.

    Regards
    Heinz

    • This reply was modified 5 months, 1 week ago by  heinzw.
    #56554

    Adria
    Moderator

    Dear users,
    Please register at Help Desk and send the support specialist the program log files. We need them for further investigation:

    1. Launch ‘Log Report’
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click ‘OK’ to open the folder with archived logs.
    3. Send ‘_logs_to_send’ as an attachment.

    Thank you in advance.

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