wma to mp3

This topic contains 1 reply, has 2 voices, and was last updated by Nikky Nikky 1 year, 10 months ago.

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  • #11239

    Sam4u
    Member
    I just downloaded your software and am trying to convert a wma file into mp3 but keep getting an error message saying "conversion failed". I tried looking through the forum but find no solution given. What do I do?
    I have the log file but there is no provision for sending attachments here....

    #51903
    Nikky
    Nikky
    Moderator
    Hi,

    Please send me your log files for test:
    1. Launch 'Log Report'
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click 'OK' to open the folder with archived logs.
    3. Send '_logs_to_send' as an attachment to support team

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