Video downloader crashes instantly

DVDVideoSoft forums DVDVideoSoft forums YouTube software Video downloader crashes instantly

This topic contains 1 reply, has 2 voices, and was last updated by  Mikki 3 years, 1 month ago.

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  • #9971

    Jumiric
    Participant
    I just downloaded the version of Free YouTube Download (for videos) on the homepage and when I queue a video, it just crashes, no error, no freeze, it's just gone.

    #50949

    Mikki
    Member
    
    

    
    

    Hi. Thanks for your report. Please one more time send all your details, and your program log files so the specialists can start analyzing your case as soon as possible. Instruction:
    1. Launch 'Log Report'
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click 'OK' to open the folder with archived logs.
    3. Send '_logs_to_send' to Help Desk

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