Runtime error -Skype recorder ver1.2.3.827

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This topic contains 1 reply, has 2 voices, and was last updated by  Adria 4 years, 8 months ago.

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  • #7880

    GEO2756
    Participant
    Running Windows 7 64bit

    After install and launch of VideoCallRecorder (skype recorder) , an applet opens and indicates something to the effect of a ' runtime error / C:0:0: /variant is null '

    After repeated uninstall and re-install ... the error applet no longer comes up but the recorder does not record. ( 0.0 kb recorded in both video or audio-only mode).

    Prior version was working.

    Log file available upon request

    #48055

    Adria
    Moderator
    Please register via Help desk and submit a request. In Subject write: "for Adria from GEO2756, Forum 7788".
    Write step by step how you work with the program and send the log files for tests:
    1. reproduce the error and close all DVDVideoSoft programs;
    2. go to Start => All programs => DVDVideoSoft => Tools => launch Log Report;
    3. click "YES" to open the folder with archived logs;
    4. attach "_logs_to_send" to your ticket.
    Thank you in advance!

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