RTMP Youtube vidoes are not being downloaded

DVDVideoSoft forums DVDVideoSoft forums YouTube software RTMP Youtube vidoes are not being downloaded

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This topic contains 3 replies, has 3 voices, and was last updated by Nikky Nikky 2 years, 9 months ago.

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  • #10279

    Piotr
    Member
    https://www.youtube.com/watch?v=aDaaCGZz-Ok

    This for example.

    Video sits in queue for ~5 minutes and gives error. I have premium.

    #51354

    Mikki
    Member
    Hi. Thanks for the report. Please one more time send all your details, and your program log files so the specialists can start analyzing your case as soon as possible. Instruction:
    1. Launch 'Log Report'
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click 'OK' to open the folder with archived logs.
    3. Send '_logs_to_send' to Help Desk

    #51355

    Piotr
    Member
    I have sent it, ID 81037, how long may it take?

    #51356
    Nikky
    Nikky
    Moderator
    Hi Piotr! We'll analyze the logs folder and our specialist will answer you on Monday.

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