Numerous Problems with the Youtube to MP3 Software

DVDVideoSoft forums DVDVideoSoft forums YouTube software Numerous Problems with the Youtube to MP3 Software

This topic contains 1 reply, has 2 voices, and was last updated by Nikky Nikky 2 years ago.

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  • #55991

    Fetus
    Participant

    Ever since I downloaded the most recent update, I’ve only experienced problems left and right. To start it off, thumbnails won’t download with the songs. I get double downloads (The same link downloaded twice). I wouldn’t care to much for this but the software is so laggy that simply deleting the song takes lifetimes to do. After downloading just a few songs, the software wont open. Half the time after start up, the software freezes and wont open along with not closing when and if it does open.

    • This topic was modified 2 years ago by  Fetus.
    #55993
    Nikky
    Nikky
    Moderator

    Hi,
    Please send me your log files for test:
    1. Launch ‘Log Report’
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click ‘OK’ to open the folder with archived logs.
    3. Send ‘_logs_to_send’ as an attachment to support team

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