How artworks function now

This topic contains 29 replies, has 2 voices, and was last updated by  Alice 4 years, 4 months ago.

Viewing 15 posts - 1 through 15 (of 30 total)
  • Author
    Posts
  • #7400
    Nikky
    Nikky
    Moderator
    As we get many requests concerning artworks problem, we would like to inform you that the artwork function is working, you just need to do the following: download the video, go to Downloads => Tags => Choose artwork and it will be saved.

    Let us know if you have a problem.

    #47134

    Anonymous
    But then it's not working as it should. I did try the method you described, it it only results in a low resolution, no matter what resolution option i select. :s

    Hoping for a fix on this, seeing it is currently a bit clunky :/
    I do support you guys as always:)

    Cheers
    -Emil

    #47170

    Anonymous
    i also got a problem with this if i have fully downloaded i click

    tags
    >labels
    >i select an artwork
    >than click write tags

    but nothing happend to the file not the downloader is this a bugg on my pc?
    i also did fill ina ticket but there i get the same answer as here.

    #47189

    Anonymous
    I still don't get artwork please help me.

    #47190
    Nikky
    Nikky
    Moderator
    Hi Dave! Follow the instruction posted above, please.

    #47203

    Anonymous
    Hi Nikky,

    I have done the above, but it still isn't working.

    I see on the tab the artwork, but it just doesn't get transferred to my iphone when I sync it.

    #47213

    Anonymous
    Same problem here, it doesnt matter if i select 'add artwork' or not it still doesn't show it on itunes

    #47216
    Nikky
    Nikky
    Moderator
    Dave and Dylan submit a request to our support team and describe the problem. Write in the subject "For Nikky from <your name>, forum 7311"

    #47253

    Anonymous
    So basically instead of an automatic download of the album art, we have to manually install it onto the file? -sigh-

    #47254

    Anonymous
    Funny thing is, it shows that the artwork is there during the prompt of the download, however the product of the download only includes the mp3, no album art associated whatsoever.

    #47256

    Anonymous
    i keep saying that that your last good version was the version v.3.11.37 build 1212, thats the version i use and artworks and everything else works so perfect.

    #47257

    Anonymous
    A pity we do have to do it manually now, and can't just choose to do it automatically with the options :/ Why did you do this update? I think nobody actually likes it...

    #47263
    Nikky
    Nikky
    Moderator
    Hello! Sorry for the inconvenience. Now you may add artworks following the instruction posted in my first message above. Our specialists are working on the problem, we hope it will be solved soon.

    #47307

    Anonymous
    @Nikki: with this  WORKAROUND I can include the artwork, BUT now, 2 version updates later you should had been able to fix that issue.
    It's annoying to do it that way with every entry in the list, especially if you are used to being done automatically

    #47308

    Anonymous
    Nikky, the link no longer works (the one which addresses my problem)

    and I still can't get artwork to work.

    Even manually.

    Could you re-explain how to do it manually? Maybe I'm doing it wrong? (highly doubt).

    I haven't been able to get artwork for like 4-5 months now.

Viewing 15 posts - 1 through 15 (of 30 total)

You must be logged in to reply to this topic.

Comments are closed.