Free Youtube Downloader crashed ver. 3.2.49 build 1122

DVDVideoSoft forums DVDVideoSoft forums YouTube software Free Youtube Downloader crashed ver. 3.2.49 build 1122

This topic contains 1 reply, has 2 voices, and was last updated by  Mikki 3 years, 1 month ago.

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  • #9824

    Ricky Gai
    Member
    The Free Youtube Downloader software version 3.2.49 build 1122 often hang at:

    1. Downloading video format 1080p.

    2. Thumbnail list Close button not functioning and freeze ( cannot right click on it ).

    3. Converted MP4 seems not generic and not running by WD media player.

    4. RTMP not supported ! Please add this features in, as is very important especially watching live match via:

    https://www.youtube.com/badmintonworldtv

    for 17th-21st Dec 2014, you may test the software with the help of this live broadcasting
    channel and the time table of it at:

    http://www.bwfbadminton.org/tournamentcalendar.aspx?id=103

    I still like this user friendly software, just fix the issues mentioned above, I believed I can continue to use it. Meanwhile, I am planning to move to iSkysoft iTube Studio which can supports RTMP if current version still not supporting live RTMP video recording.

    Please advise.

    #50678

    Mikki
    Member
    
    

    Hi Ricky. Thanks for your report. You are using an older version of the program.
    Please try to update it from our website in the following way:
    1. First uninstall all our programs:
    Click Start → All Programs → DVDVideoSoft → Uninstall (check the box 'Select all')
    2. Download and install Free YouTube Download 3.12.51 build 1215
    If the problem repeats, please send one more time send all your details, and your program log files so the specialists can start analyzing your case as soon as possible. Instruction:
    1. Launch 'Log Report'
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click 'OK' to open the folder with archived logs.
    3. Send '_logs_to_send' to Help Desk

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