Free Video to DVD v 5.0.54 build 1215 conversion failed!

DVDVideoSoft forums DVDVideoSoft forums Video and audio conversion software Free Video to DVD v 5.0.54 build 1215 conversion failed!

This topic contains 2 replies, has 3 voices, and was last updated by  Mikki 3 years, 4 months ago.

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  • Author
    Posts
  • #9836

    Issa
    Participant
    Have recently downloaded the v 5.0.54 of Free Video to DVD converter. I am getting about 65-70% of the way through conversion, which then results in a "conversion failed" and a "a dvd-video folder was not added" error.

    This only occured after the most recent update.

    Help please!

    #50690

    ACortez
    Participant
    I am having the same problem.

    #50700

    Mikki
    Member
    
    

    Hi Guys. Thanks for your reports. Please one more time send all your details, and your program log files so the specialists can start analyzing your case as soon as possible. Instruction:
    1. Launch 'Log Report'
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click 'OK' to open the folder with archived logs.
    3. Send '_logs_to_send' to Help Desk

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