Free Video Editor

This topic contains 1 reply, has 2 voices, and was last updated by Nikky Nikky 3 years, 8 months ago.

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  • #9257

    jpoulin
    Participant
    Has anyone been able to get Free Video Editor to convert to (or save to) formats other than "Original Format? I get an "error code = 9" message and a file the size of 10KB that apparently has nothing in it.

    #50273
    Nikky
    Nikky
    Moderator
    Hello! Send us the logs and the specialists start analysing your case as soon as possible.

    1. Launch 'Log Report'
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click 'OK' to open the folder with archived logs.
    3. Send '_logs_to_send' to Help Desk.

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