Downloads, but doesn't convert

DVDVideoSoft forums DVDVideoSoft forums YouTube software Downloads, but doesn't convert

This topic contains 1 reply, has 2 voices, and was last updated by Nikky Nikky 2 years, 7 months ago.

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  • #10336

    George Erdner
    My DVD Soft program always downloaded the YouTube audio tracks as MP4s, then converted them to MP3s and deleted the MP4s. Lately, even after downloading the newest release a few minutes ago, it does the downloads, then freezes and won't convert the MP4s to MP3s. The progress message in the header freezes at "50.00% completed". Do I need to download any additional pieces of conversion software?

    Hi George!

    You are using an older version of the program.
    Please try to update it from our website in the following way:

    1. First uninstall all our programs:
    Click Start → All Programs → DVDVideoSoft → Uninstall (check the box 'Select all')
    2. Download and install Free YouTube to MP3 Converter

    If any issue arises, submit a request to support team

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