Audio is doubling

This topic contains 1 reply, has 2 voices, and was last updated by Nikky Nikky 2 years, 7 months ago.

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  • #10377

    Marier
    Member
    Whenever I download a video from youtube, the audio doubles itself! Instead of a song being 3:30, it becomes over seven minutes long. I have tried reinstalling the converter but it didn't help.

    #51506
    Nikky
    Nikky
    Moderator
    Hi Marier,

    Please send me your log files for test:
    1. Launch 'Log Report'
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click 'OK' to open the folder with archived logs.
    3. Send '_logs_to_send' as an attachment to support team

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