Audio Converter crashes when done converting a wav to mp3

DVDVideoSoft forums DVDVideoSoft forums Video and audio conversion software Audio Converter crashes when done converting a wav to mp3

This topic contains 1 reply, has 2 voices, and was last updated by  Adria 6 months ago.

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  • #56531

    ElecV
    Participant

    Hello,

    since a few day the Free Audio Converter crashes when he is done with converting one wave to Mp3.

    Other DVD Soft Product like the Youtube to Mp3 converter or Youtube download work fine.

    I did uninstall it and tried the latest Version but it stil crashed 🙁

    #56542

    Adria
    Moderator

    Could you please send me the program log files for tests?
    Please follow the instruction:
    1. Launch ‘Log Report’
    Start → All programs (Apps on Windows 8) → DVDVideoSoft → Log Report or just press Ctrl+Alt+L.
    2. Click ‘OK’ to open the folder with archived logs.
    3. Send ‘_logs_to_send’ to our support specialist via Help Desk.

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