I am having problems with the start_frame after just converting a wmv to fvl.
After the conversion there is the black start_frame file. I have changed this to a frame from the video itself and saved it in the same size and format.
It is in the same folder as the rest of the files.
I have set up 2 test pages to run the video. One is inside the folder (with all the other files) and the other test page is outside the folder in the main directory.
When I go to the page INSIDE the folder, the start_frame shows up OK.
However when I go to the page that is OUTSIDE the folder, the start_frame fails to show up.
In the xml file I have tried giving the path to the start_frame as:...
start_frame.jpg (because it is in the same folder as the xml file).
direct path to start_frame.jpg
absolute path to start_frame.jpg
Nothing seems to work.
All the paths are correct and working. If I go DIRECT to the image file in the IE brower, then it is there.
It just seems that the start_frame image will not display if my webpage that I am calling the video from is outside the main folder.
I am doing everything correct and I have designed a few sites already so I should know what the heck I am doing lol.
@Louise, Can you give me the links? i will have a look.
Is it impossible to add both pages into the folder? If you're using a paid hosting, they can restrict specific data for the root folder, which can be incompatible with the default files.