Thanks for the response to my previous post Adria. Glad to know the problem is something you guys are aware of. I will await the next update.
BTW, I had tried the AVI converter you suggested, but it would only convert the audio, not the video. I tried using several different output modes, (normal, HD-ready, original) same result. Is there something I need to do differently? My phone records the video as 3gpp (it's a Droid incredible2) if that helps.
Jpad, would you please register at our Help Desk and send me the problem video for tests? I will write you back with further instructions. Please in Subject put: "For Adria from Jpad, Forum 5743". Use Dropbox to send the video file please.